B11Fg032, B11Fg049, B11Fg050, B11Fg084, B11Fg086, B11Fg087

Cause

The cloud storage service is not authenticated or authorized.

Solution

Open the screen for selecting cloud storage services, and specify a could storage service again.

For details, refer to Changing a Storage for a Scanned Image in ScanSnap Cloud Operation.

B11Fg029, B11Fg036

Cause

The issue may be caused by the following:

• Connection to the cloud storage service failed.

• Communication with the cloud storage service was disconnected.

• A connection timeout occurred.

Solution

Check the status and settings of your network environment, and try again. Or, wait for a while and try again.

B11Fg034

Cause

You do not have permission for the requested operation.

Solution

Make sure that the appropriate permission has been set. Or, contact the administrator for your account.

B11Fg035, B11Fg051, B11Fg088, B11Fg089

Cause

There is a problem with the service provider (server).

Solution

Check the status and settings of your network environment, and try again. Or, wait for a while and try again.

B11Fg048

Cause

The maximum size of a file has been exceeded.

Solution

If the documents consist of many sheets, scan them in multiple batches.