Customer Support

For inquiries on the ScanSnap, refer to the ScanSnap Support Site.

https://scansnap.fujitsu.com/g-support/en/

If your problem cannot be solved after referring to the above web pages, visit the following web page to check the contact information of a suitable Fujitsu office and contact the Fujitsu office.

http://imagescanner.fujitsu.com/warranty.html

Suppliers of Consumables/Optional Parts

https://scansnap.fujitsu.com/

Maintenance

Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider for repairs on this product.

For details, refer to the following portal site:

http://imagescanner.fujitsu.com/warranty.html