Customer Support

Customer Support

For inquiries on the ScanSnap, refer to the ScanSnap Support Site.

If your problem cannot be solved after referring to the above web pages, visit the following web page to check the contact information of a suitable Fujitsu office and contact the Fujitsu office.

Suppliers of Consumables/Optional Parts


Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider for repairs on this product.

For details, refer to the following portal site:


For safety reasons, never attempt repairs by yourself.