Updating the Firmware on the Touch Panel

Update the ScanSnap firmware to add new features or improve features and operational performance.

If the ScanSnap is connected to the Internet, the firmware can be updated on the touch panel of the ScanSnap.

To check the latest information on the firmware

Checking the latest information on the firmware in advance allows you to decide whether or not the firmware needs to be updated.

For the latest information on the firmware, refer to here.

For the latest information on the firmware, refer to here.

To update the firmware

ATTENTION
  • To update the firmware on the touch panel, it is required that the settings for a profile which uses ScanSnap Cloud to save a scanned image in a cloud service have been finished.

    For details about how to configure the profile settings to use ScanSnap Cloud, refer to Saving a Scanned Image in a Cloud Service by Using ScanSnap Cloud.

    For regions where ScanSnap Cloud can be used, refer to here.

  • Do not perform the following operations while updating the firmware. Otherwise, the firmware data may be corrupted.

    • Turning off the ScanSnap

    • Disconnecting the ScanSnap from the Internet by turning off the wireless access point or changing the settings

HINT
  • If you use the software related to the ScanSnap, apply the latest updates to the software as well.

    For details, refer to To Update the Software.

  1. Press Settings in the home screen on the touch panel to display the [Settings] screen.

    Press Settings in the home screen on the touch panel to display the [Settings] screen.

  2. Press Maintenance to display the [Maintenance] screen.

    Press Maintenance to display the [Maintenance] screen.

  3. Press [Update firmware] to display the [Update firmware] screen.

    If the latest version is displayed as [Unknown] for [Latest version / Current version], refer to The ScanSnap Cannot Establish a Connection to take measures accordingly.

  4. Press the [Update] button.

The firmware update starts.

If the firmware cannot be updated on the touch panel

If the firmware cannot be updated on the touch panel, update the firmware on a computer which is connected to the ScanSnap.

For details, refer to Updating the Firmware in ScanSnap Home.