Error Code List (STREAMED)
Causes and solutions for error codes that are displayed when using the ScanSnap Cloud service to save scanned images in STREAMED are explained below.
B11Cg219
- Cause
Uploading of a file other than JPEG was attempted.
- Solution
Specify JPEG in the scan settings.
B11Cg221, B11Cg222
- Cause
The cloud storage service is not authenticated or authorized.
- Solution
Log in to the cloud storage service again on the window for selecting cloud storage services.
B11Cg223
- Cause
There is a problem with the service provider (server).
- Solution
Check the status and settings of your network environment, and try again. Or, wait for a while and try again.
B11Cg224
- Cause
The issue may be caused by the following:
Connection to the cloud storage service failed.
Communication with the cloud storage service was disconnected.
A connection timeout occurred.
- Solution
Check the status and settings of your network environment, and try again. Or, wait for a while and try again.