B11Cg133, B11Cg134, B11Cg140, B11Cg147, B11Fg014

Cause

The cloud storage service is not authenticated or authorized.

Solution

Open the screen for selecting cloud storage services, and specify a could storage service again.

For details, refer to Changing a Storage for a Scanned Image in ScanSnap Cloud Operation.

B11Cg137, B11Cg141, B11Cg237, B11Cg247

Cause

There is a problem with the service provider (server).

Solution

Check the status and settings of your network environment, and try again. Or, wait for a while and try again.

B11Cg138

Cause

The issue may be caused by the following:

• Connection to the cloud storage service failed.

• Communication with the cloud storage service was disconnected.

• A connection timeout occurred.

Solution

Check the status and settings of your network environment, and try again. Or, wait for a while and try again.

B11Cg149

Cause

The storage capacity of the cloud storage service has been exceeded.

Solution

Expand the storage capacity of the cloud storage service, or remove unwanted files to secure sufficient free space, and then try again.

B11Cg238

Cause

You do not have access permission for the folder.

Solution

Set an appropriate permission for the folder in the cloud storage service.

B11Cg239

Cause

The file to be renamed has been deleted.

Solution

Scan the document again.

B11Cg275

Cause

The folder in the cloud storage service has been deleted or renamed.

Solution

Open the screen for selecting cloud storage services, specify a folder in the cloud storage service again, and tap the [Save again] button in the detail view screen.

For details, refer to Changing a Storage for a Scanned Image and Detail View Screen in ScanSnap Cloud Operation.