B11Fg001

Cause

A connection timeout occurred.

Solution

Check the status and settings of your network environment, and try again. Or, wait for a while and try again.

B11Fg004, B11Fg005, B11Fg008

Cause

The cloud storage service is not authenticated or authorized.

Solution

Open the screen for selecting cloud storage services, and specify a could storage service again.

For details, refer to Changing a Storage for a Scanned Image in ScanSnap Cloud Operation.

B11Fg007

Cause

The maximum size of a file has been exceeded.

Solution

If the documents consist of many sheets, scan them in multiple batches.

B11Fg009

Cause

Access was restricted because there were too many users accessing the cloud storage service.

Solution

Wait for a while and try again. Or, If the documents consist of many sheets, scan them in multiple batches.

B11Fg010

Cause

The issue may be caused by the following:

• Connection to the cloud storage service failed.

• Communication with the cloud storage service was disconnected.

• A connection timeout occurred.

Solution

Check the status and settings of your network environment, and try again. Or, wait for a while and try again.