B11Cg072, B11Cg257, B11Cg270

Cause

The cloud storage service is not authenticated or authorized.

Solution

Open the screen for selecting cloud storage services, and specify a could storage service again.

For details, refer to Changing a Storage for a Scanned Image in ScanSnap Cloud Operation.

B11Cg081

Cause

The maximum size of a file has been exceeded.

Solution

If the documents consist of many sheets, scan them in multiple batches.

B11Cg244

Cause

The issue may be caused by the following:

• The maximum number of notes has been exceeded.

• The maximum size of notes has been exceeded.

Solution

Reduce the number of sheets to scan. Or, check whether you have exceeded the amount of space that can be used in a month for the cloud storage service.

B11Cg255

Cause

The notebook has been deleted.

Solution

Check if the specified notebook exists. If it has been deleted, create it again.

B11Cg256

Cause

You do not have access permission for the notebook.

Solution

Set an appropriate permission for the notebook.

B11Cg263

Cause

No note exists.

Solution

Create a note.

B11Cg265

Cause

A large amount of processes were performed in one hour.

Solution

Check the status of your network environment, and try again. Or, wait for a while and try again.

B11Cg266, B11Cg267

Cause

There is a problem with the service provider (server).

Solution

Check the status and settings of your network environment, and try again. Or, wait for a while and try again.