Connection to the ScanSnap Cannot be Established during Setup
- Cause
The issue may be caused by the following:
The ScanSnap is turned off.
The Wi-Fi switch on the ScanSnap is off.
The ScanSnap has already been used by other devices.
The [Scan] button is not held down long enough.
After failing to establish a connection with the ScanSnap, you tried to setup the connection again with the ScanSnap turned on.
- Solution
Perform the following solutions.
Turn on the ScanSnap.
Turn on the Wi-Fi switch on the ScanSnap.
Make sure that the ScanSnap is not being used by other devices.
Hold down the [Scan] button on the ScanSnap until the Wi-Fi indicator flashes in orange.
If establishing a connection with the ScanSnap fails, perform the following:
Close the ADF paper chute (cover) which turns off the ScanSnap.
Check that the mobile device is connected to a wireless access point which is to be set for the ScanSnap.
Set up the ScanSnap again.