Troubleshooting The ScanSnap Battery Runs Out Fast. When an Error Message Appears During Scanning When a Multifeed Is Detected (iX1500/iX500) Abnormal Noise Is Generated from the ScanSnap during Scanning. Vertical Streaks Appear in the Image. Some Pages Are Deleted Even Though They Are Not Blank. The Computer Cannot Be Connected. iX1500, iX500, or iX100 Cannot Be Connected. The Password for the Destination Is Unknown. Scanning Does Not Start. The Application to Send the File to Does Not Appear. Files Cannot Be Saved to the Photo Album. Files Cannot Be Saved to the Files App Preview of the File Cannot Be Displayed.