A "The user name or domain contains an invalid character or exceeds the maximum length." Message Is Displayed
If a "The user name or domain contains an invalid character or exceeds the maximum length." message is displayed when trying to specify the credentials for connecting to a network folder in the settings for a profile configured to save scanned images directly from the ScanSnap to a network folder, check the following:
Do the characters specified for the user name or domain name meet the required conditions?
To use the profile for saving scanned images directly from the ScanSnap to a network folder, the characters specified for the user name or domain name for connecting to a network folder must meet the following conditions. If they do not meet the required conditions, specify the user name or domain name again.
- Specifiable characters
-
Specifiable characters
Maximum Number of Characters
User name
Alphanumeric characters: A to Z, a to z, 0 to 9
Symbols: -_.!#()`{}
Multi-byte characters: Any (*1)
63 (including domain name)
Password
Any
64
Domain name
Alphanumeric characters: A to Z, a to z, 0 to 9
Symbols: .-
63 (including user name)
*1: Note that the following multi-byte characters are excluded.
