E-mail with the Confirmation Code or for Resetting the Password Is Garbled.
Causes and solutions for when an e-mail with the confirmation code or for resetting the password is garbled when creating a ScanSnap Cloud service account are explained in this section.
- Cause
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If you use Internet Explorer 10 on Windows 7 to view e-mail with the destination domain of "@outlook.jp", the e-mail shows garbled characters.
- Solution
-
It is recommended to configure settings on the latest version of Internet Explorer.
If you cannot use the latest version of Internet Explorer, perform the following:
In Internet Explorer, select [Tools] → [Internet Options] → [General] tab and click the [Accessibility] button.
The [Accessibility] window appears.
Select the [Ignore font styles specified on webpages] checkbox.
Click the [OK] button.
The [Accessibility] window is closed.
Click the [OK] button.
The [Internet Options] window is closed.