1. On the menu bar, click [ScanSnap Cloud] → [Preferences].

2. Click the [File name] tab.

3. Select a document type.

4. For [Language of document], set the same language as the one used for the document instead of setting [Auto].

If the problem persists even after taking the above actions, perform the following to change the file name manually:

1. In the scan history list, select the scan history of a scanned image to change the file name.

2. Click the file name that is displayed above the preview.

3. Change the file name.

4. Click the [Refresh] button.