Error Code List (Evernote)

Causes and solutions for error codes that are displayed when using the ScanSnap Cloud service to save scanned images in Evernote are explained below.
  • B11Cg072, B11Cg257, B11Cg270

    Cause

    The cloud storage service is not authenticated or authorized.

    Solution

    Log in to the cloud storage service again on the window for selecting cloud storage services.

  • B11Cg081

    Cause

    The maximum size of a file has been exceeded.

    Solution

    If the documents consist of many sheets, scan them in multiple batches.

  • B11Cg244

    Cause

    The issue may be caused by the following:

    • The maximum number of notes has been exceeded.

    • The maximum size of notes has been exceeded.

    Solution

    Reduce the number of sheets to scan.

  • B11Cg255

    Cause

    The notebook has been deleted.

    Solution

    Check if the specified notebook exists. If it has been deleted, create it again.

  • B11Cg256

    Cause

    You do not have access permission for the notebook.

    Solution

    Set an appropriate permission for the notebook.

  • B11Cg263

    Cause

    No note exists.

    Solution

    Create a note.

  • B11Cg265

    Cause

    A large amount of processes were performed in one hour.

    Solution

    Check the status of your network environment, and try again. Or, wait for a while and try again.

  • B11Cg266, B11Cg267

    Cause

    There is a problem with the service provider (server).

    Solution

    Check the status and settings of your network environment, and try again. Or, wait for a while and try again.