B11Cg040

Cause

Uploading of a file other than JPEG was attempted.

Solution

Specify JPEG in the scan settings.

B11Cg042, B11Cg043, B11Cg051

Cause

The cloud storage service is not authenticated or authorized.

Solution

Log in to the cloud storage service again on the window for selecting cloud storage services.

B11Cg044

Cause

The issue may be caused by the following:

• Connection to the cloud storage service failed.

• Communication with the cloud storage service was disconnected.

• A connection timeout occurred.

Solution

Check the status and settings of your network environment, and try again. Or, wait for a while and try again.

B11Cg046

Cause

The number of scanned image files to be uploaded in the cloud storage service has exceeded the maximum limit.

Solution

Check the maximum limit of the number of scanned image files to be uploaded and reduce the number of documents to scan.

B11Cg048, B11Cg052, B11Cg056, B11Fg019

Cause

There is a problem with the service provider (server).

Solution

Check the status and settings of your network environment, and try again. Or, wait for a while and try again.