B11Fg052

Cause

The cloud storage service is not authenticated or authorized.

Solution

Open the screen for selecting cloud storage services, and specify a could storage service again.

For details, refer to Changing a Storage for a Scanned Image in ScanSnap Cloud Operation.

B11Fg054

Cause

The issue may be caused by the following:

• Connection to the cloud storage service failed.

• Communication with the cloud storage service was disconnected.

• A connection timeout occurred.

Solution

Check the status and settings of your network environment, and try again. Or, wait for a while and try again.

B11Fg055

Cause

The issue may be caused by the following:

• The cloud storage service is not authenticated or authorized.

• You do not have permission for the requested operation.

Solution

• When the cloud storage service is not authenticated or authorized

  Open the screen for selecting cloud storage services, and specify a could storage service again.

  For details, refer to Changing a Storage for a Scanned Image in ScanSnap Cloud Operation.

• When you do not have permission for the requested operation

  Make sure that the appropriate permission has been set. Or, contact the administrator for your account.

B11Fg057, B11Fg099

Cause

A large amount of processes were performed in a certain period of time.

Solution

Wait for a while and try again.

B11Fg059

Cause

The maximum size of a file has been exceeded.

Solution

If the documents consist of many sheets, scan them in multiple batches.

B11Fg062

Cause

You do not have an account that allows the cloud storage service to process expense claims.

Solution

Create an account that allows the cloud storage service to process expense claims.

B11Fg067, B11Fg098

Cause

Settings for the cloud storage service have been changed or there is a problem with the settings.

Solution

Log into the cloud storage service and check the settings.

B11Fg071

Cause

Uploading a receipt with zero as the total amount was attempted.

Solution

Scan a receipt in which the total amount is any amount other than zero.