B11Cg206, B11Cg207, B11Cg210

Cause

The cloud storage service is not authenticated or authorized.

Solution

Open the screen for selecting cloud storage services, and specify a could storage service again.

For details, refer to Changing a Storage for a Scanned Image in ScanSnap Cloud Operation.

B11Cg216

Cause

There is a problem with the service provider (server).

Solution

Check the status and settings of your network environment, and try again. Or, wait for a while and try again.

B11Cg208, B11Cg211

Cause

The issue may be caused by the following:

• Connection to the cloud storage service failed.

• Communication with the cloud storage service was disconnected.

• A connection timeout occurred.

Solution

Check the status and settings of your network environment, and try again. Or, wait for a while and try again.

B11Cg274

Cause

The account for a cloud storage service has been deleted.

Solution

Open the screen for selecting cloud storage services, and specify a could storage service again.

When doing so, specify an account that you are currently using.

For details, refer to Changing a Storage for a Scanned Image in ScanSnap Cloud Operation.

B11Fg013

Cause

Access was restricted because the password was changed.

Solution

Open the screen for selecting cloud storage services, and specify a could storage service again.

For details, refer to Changing a Storage for a Scanned Image in ScanSnap Cloud Operation.