A File Name Is Not Extracted Correctly
If a file name is not extracted correctly when you use the ScanSnap Cloud service, perform the following in order to change the language setting:
Tap on the main screen.
Tap [Settings].
Tap [Scan settings].
Tap a document type or [Detailed setting].
Tap [File naming rule].
Tap [Language of document] and set the same language as the one used for the document instead of setting [Auto].
If the problem persists even after taking the above actions, perform the following to change the file name manually:
In the scan history list, tap a scan history to change the file name.
Tap [Change] that is displayed on the right side of the file name above the preview.
Enter a file name in the file name field.
Tap [Done].