Error Code List (Eight)
B11Cg059, B11Cg060, B11Fg016
- Cause
The cloud storage service is not authenticated or authorized.
- Solution
Open the screen for selecting cloud storage services, and specify a could storage service again.
For details, refer to Changing a Storage for a Scanned Image in ScanSnap Cloud Operation.
B11Cg061, B11Cg066
- Cause
There is a problem with the service provider (server).
- Solution
Check the status and settings of your network environment, and try again. Or, wait for a while and try again.
B11Cg063
- Cause
The maximum size of a file has been exceeded.
- Solution
-
Do not take a photo of a document other than a business card.
B11Cg064
- Cause
The maximum resolution has been exceeded.
- Solution
-
Do not take a photo of a document other than a business card.
B11Cg067
- Cause
The issue may be caused by the following:
Connection to the cloud storage service failed.
Communication with the cloud storage service was disconnected.
A connection timeout occurred.
- Solution
Check the status and settings of your network environment, and try again. Or, wait for a while and try again.