Setting up with ScanSnap iX500 and a Mobile Device
Before setting up, charge the battery of the mobile device.
If the label with the "SSID" is not attached on the back of ScanSnap iX500, the ScanSnap Cloud service cannot be set up with a mobile device.
Refer to Setting up with ScanSnap iX500 and a Computer and set up the ScanSnap Cloud service.
iOS
- Download and install the ScanSnap Cloud application.
-
Start the ScanSnap Cloud application.
When you already have a ScanSnap account
Tap the [I already have an account] button, log in with your ScanSnap account, and go to step 4.
When you do not have a ScanSnap account
Tap the [For initial use] button and go to step 3.
-
Create a ScanSnap account.
HINTSpecify a valid e-mail address for your ScanSnap account.
The following characters can be used for a password:
Alphanumeric characters
A to Z, a to z, and 0 to 9
Symbols
! @ # $ % ^ * ( ) - \ _ + | [ ] { } : , . / ?
A password must be 8 characters or longer.
-
Specify a cloud storage service for a scanned image.
HINTIf you select [Save by document type], you need to specify cloud storage services for all of the document types.
When you finish specifying cloud storage services, the setup process for the camera function is completed.
If you tap the [Get started] button, a message that prompts you to check the settings of the ScanSnap appears. Tap [Continue] in the message.
-
Make preparations for connecting the ScanSnap to the Internet.
HINTSelect a wireless access point to be used with the ScanSnap Cloud service for the Wi-Fi connection setting of a mobile device.
The preparation process is complete when the Wi-Fi indicator
lights up in orange and the [Scan] button flashes in purple.
HINTIf the ScanSnap is connected to a wireless access point, the preparation process is complete when the Wi-Fi indicator
lights up in blue.
-
Connect the ScanSnap and a mobile device to a wireless access point.
When Entering the Connection Information Directly
-
Change the connection setting of a mobile device to the ScanSnap.
![[Wi-Fi setting] Screen](../config/../images/ios_wifi.png)
When the connection setting of a mobile device is changed to the ScanSnap, the Wi-Fi indicator
lights up in blue. -
Select the wireless access point for the destination.
![[Wireless access point/router setting] Screen](../config/../images/net_ap_ios.png)
The connecting process is complete when the Wi-Fi indicator
lights up in blue.
-
Select a ScanSnap scanner from the list.
The setting process is complete.
-
Change the connection setting of a mobile device to the ScanSnap.
-
Update the ScanSnap to the latest status.
-
Update the ScanSnap.
When the updating process is complete, the following screen appears.
-
Update the ScanSnap.
-
Test the ScanSnap Cloud service.
When the ScanSnap is connected to the ScanSnap Cloud service, the [Scan] button and the Wi-Fi indicator
on the ScanSnap light up in purple.
Scanned images are saved in the specified cloud storage services.
The setup process for the ScanSnap Cloud service is complete.
HINTRefer to Changing the Settings that Were Configured at the Setup for details about how to change a cloud storage service for scanned images, change a wireless access point, or add the ScanSnap to be used after setting up the ScanSnap Cloud service.
![[WPS connection] Screen](../config/../images/net_wps_ios.png)
Android 10 or Later
- Download and install the ScanSnap Cloud application.
-
Start the ScanSnap Cloud application.
When you already have a ScanSnap account
Tap the [I already have an account] button, log in with your ScanSnap account, and go to step 4.
When you do not have a ScanSnap account
Tap the [For initial use] button and go to step 3.
-
Create a ScanSnap account.
HINT
Specify a valid e-mail address for your ScanSnap account.
The following characters can be used for a password:
Alphanumeric characters
A to Z, a to z, and 0 to 9
Symbols
! @ # $ % ^ * ( ) - \ _ + | [ ] { } : , . / ?
A password must be 8 characters or longer.
-
Specify a cloud storage service for a scanned image.
HINT
If you select [Save by document type], you need to specify cloud storage services for all of the document types.
When you finish specifying cloud storage services, the setup process for the camera function is completed.
If you tap the [Get started] button, a message that prompts you to check the settings of the ScanSnap appears. Tap [Continue] in the message.
-
Make preparations for connecting the ScanSnap to the Internet.
HINT
Select a wireless access point to be used with the ScanSnap Cloud service for the Wi-Fi connection setting of a mobile device.
The preparation process is complete when the Wi-Fi indicator
lights up in orange and the [Scan] button flashes in purple.HINTIf the ScanSnap is connected to a wireless access point, the preparation process is complete when the Wi-Fi indicator
lights up in blue. -
Connect the ScanSnap and a mobile device to a wireless access point.
When Entering the Connection Information Directly
-
Change the connection setting of a mobile device to the ScanSnap.
![[Wi-Fi setting] Screen](../config/../images/android_wifi.png)
HINTIf a password is required, enter the "SECURITY KEY" value of the ScanSnap.
Enter the password with attention to uppercase and lowercase letters.
When the connection setting of a mobile device is changed to the ScanSnap, the Wi-Fi indicator
lights up in blue. -
Select the wireless access point for the destination.
![[Wireless access point/router setting] Screen](../config/../images/net_ap_android.png)
The connecting process is complete when the Wi-Fi indicator
lights up in blue.
-
Select a ScanSnap scanner from the list.
The setting process is complete.
-
Follow the instructions on the screen to select a ScanSnap scanner to be set.
![[WPS connection] Screen](../config/../images/net_wps_android.png)
The connecting process is complete when the Wi-Fi indicator
lights up in blue.
-
Change the connection setting of a mobile device to the ScanSnap.
-
Update the ScanSnap to the latest status.
-
Update the ScanSnap.
When the updating process is complete, the following screen appears.
-
Update the ScanSnap.
-
Test the ScanSnap Cloud service.
When the ScanSnap is connected to the ScanSnap Cloud service, the [Scan] button and the Wi-Fi indicator
on the ScanSnap light up in purple.Scanned images are saved in the specified cloud storage services.
The setup process for the ScanSnap Cloud service is complete.
HINTRefer to Changing the Settings that Were Configured at the Setup for details about how to change a cloud storage service for scanned images, change a wireless access point, or add the ScanSnap to be used after setting up the ScanSnap Cloud service.
Android 9 or Earlier
- Download and install the ScanSnap Cloud application.
-
Start the ScanSnap Cloud application.
When you already have a ScanSnap account
Tap the [I already have an account] button, log in with your ScanSnap account, and go to step 4.
When you do not have a ScanSnap account
Tap the [For initial use] button and go to step 3.
-
Create a ScanSnap account.
HINT
Specify a valid e-mail address for your ScanSnap account.
The following characters can be used for a password:
Alphanumeric characters
A to Z, a to z, and 0 to 9
Symbols
! @ # $ % ^ * ( ) - \ _ + | [ ] { } : , . / ?
A password must be 8 characters or longer.
-
Specify a cloud storage service for a scanned image.
HINT
If you select [Save by document type], you need to specify cloud storage services for all of the document types.
When you finish specifying cloud storage services, the setup process for the camera function is completed.
If you tap the [Get started] button, a message that prompts you to check the settings of the ScanSnap appears. Tap [Continue] in the message.
-
Make preparations for connecting the ScanSnap to the Internet.
HINT
Select a wireless access point to be used with the ScanSnap Cloud service for the Wi-Fi connection setting of a mobile device.
The preparation process is complete when the Wi-Fi indicator
lights up in orange and the [Scan] button flashes in purple.HINTIf the ScanSnap is connected to a wireless access point, the preparation process is complete when the Wi-Fi indicator
lights up in blue. -
Connect the ScanSnap and a mobile device to a wireless access point.
When Entering the Connection Information Directly
-
Change the connection setting of a mobile device to the ScanSnap.
![[Select ScanSnap] Screen](../config/../images/android-wifi_ix500.png)
HINTIf a password is required, enter the "SECURITY KEY" value of the ScanSnap.
Enter the password with attention to uppercase and lowercase letters.
When the connection setting of a mobile device is changed to the ScanSnap, the Wi-Fi indicator
lights up in blue. -
Select the wireless access point for the destination.
The connecting process is complete when the Wi-Fi indicator
lights up in blue.
-
Select a ScanSnap scanner from the list.
The setting process is complete.
-
Follow the instructions on the screen to select a ScanSnap scanner to be set.
The connecting process is complete when the Wi-Fi indicator
lights up in blue.
-
Change the connection setting of a mobile device to the ScanSnap.
-
Update the ScanSnap to the latest status.
-
Update the ScanSnap.
When the updating process is complete, the following screen appears.
-
Update the ScanSnap.
-
Test the ScanSnap Cloud service.
When the ScanSnap is connected to the ScanSnap Cloud service, the [Scan] button and the Wi-Fi indicator
on the ScanSnap light up in purple.Scanned images are saved in the specified cloud storage services.
The setup process for the ScanSnap Cloud service is complete.
HINTRefer to Changing the Settings that Were Configured at the Setup for details about how to change a cloud storage service for scanned images, change a wireless access point, or add the ScanSnap to be used after setting up the ScanSnap Cloud service.