Error Code List (OneDrive)
B11Cg133, B11Cg134, B11Cg140, B11Cg147, B11Fg014
- Cause
The cloud storage service is not authenticated or authorized.
- Solution
Open the screen for selecting cloud storage services, and specify a could storage service again.
For details, refer to Changing a Storage for a Scanned Image in ScanSnap Cloud Operation.
B11Cg137, B11Cg141, B11Cg237, B11Cg247
- Cause
There is a problem with the service provider (server).
- Solution
Check the status and settings of your network environment, and try again. Or, wait for a while and try again.
B11Cg138
- Cause
The issue may be caused by the following:
Connection to the cloud storage service failed.
Communication with the cloud storage service was disconnected.
A connection timeout occurred.
- Solution
Check the status and settings of your network environment, and try again. Or, wait for a while and try again.
B11Cg149
- Cause
The storage capacity of the cloud storage service has been exceeded.
- Solution
Expand the storage capacity of the cloud storage service, or remove unwanted files to secure sufficient free space, and then try again.
B11Cg238
- Cause
You do not have access permission for the folder.
- Solution
-
Set an appropriate permission for the folder in the cloud storage service.
B11Cg239
- Cause
The file to be renamed has been deleted.
- Solution
-
Scan the document again.
B11Cg275
- Cause
The folder in the cloud storage service has been deleted or renamed.
- Solution
-
Open the screen for selecting cloud storage services, specify a folder in the cloud storage service again, and tap the [Save again] button in the detail view screen.
For details, refer to Changing a Storage for a Scanned Image and Detail View Screen in ScanSnap Cloud Operation.