Error Code List (Dropbox)
B11Cg018, B11Cg031, B11Fg106
- Cause
The cloud storage service is not authenticated or authorized.
- Solution
Open the screen for selecting cloud storage services, and specify a could storage service again.
For details, refer to Changing a Storage for a Scanned Image in ScanSnap Cloud Operation.
B11Cg020, B11Cg027, B11Cg033, B11Cg037, B11Fg038
- Cause
There is a problem with the service provider (server).
- Solution
Check the status and settings of your network environment, and try again. Or, wait for a while and try again.
B11Cg021, B11Cg028, B11Fg107
- Cause
The issue may be caused by the following:
Connection to the cloud storage service failed.
Communication with the cloud storage service was disconnected.
A connection timeout occurred.
- Solution
Check the status and settings of your network environment, and try again. Or, wait for a while and try again.
B11Cg026
- Cause
The storage capacity of the cloud storage service has been exceeded.
- Solution
Expand the storage capacity of the cloud storage service, or remove unwanted files to secure sufficient free space, and then try again.
B11Cg036, B11Cg248
- Cause
Connection was not established because the cloud storage service is under maintenance.
- Solution
Check the status of the cloud storage service, and try again after the service is resumed.
B11Fg023
- Cause
You do not have access permission for the folder.
- Solution
Set an appropriate permission for the folder in the cloud storage service.