The [Scan] Button Does Not Become Available Even Though [Scan to Cloud] Is Selected on the Touch Panel of the ScanSnap

Causes and solutions for when the [Scan] button does not become available even though [Scan to Cloud] is selected on the touch panel of the ScanSnap, are explained in this section.

Cause

The ScanSnap that you intend to use is not correctly registered with the ScanSnap Cloud service.

Solution

Use the ScanSnap Cloud application to add the ScanSnap that you intend to use.

HINT

Even if the ScanSnap that you intend to use is displayed in the [Add or remove scanner] screen of the ScanSnap Cloud application, add the ScanSnap anyway.

For details, refer to Adding a ScanSnap Model in ScanSnap Cloud Operation.