Files Cannot Be Saved to the Photo Album.

Cause

The issue may be caused by the following:

  • Disk space in the mobile device is insufficient.

  • The option specified for [Privacy] [Photos] [ScanSnap] is set to off in the [Settings] application.

Solution

Perform the following:

  • Delete unnecessary files to secure enough disk space in the mobile device.

  • Set the option for [Privacy] [Photos] [ScanSnap] to on in the [Settings] application.