Documents have been loaded in the ADF paper chute (cover) and inserted into the manual feeder at the same time. Remove either of the documents. Documents may be jammed. Open the ADF top section and remove the document.

Cause

There are documents in both the ADF paper chute (feeder) and the manual feeder.

Solution

Remove either of the documents from the ADF paper chute (cover) or manual feeder.

ATTENTION

If the documents cannot be removed easily, open the ADF top section then remove the documents. Pulling the documents may damage the documents.