Failed to communicate with the ScanSnap. Turn the ScanSnap off then back on, and try again.

Cause

The program received or sent some invalid data during communication with iX1600, iX1500, iX1300, iX500, or iX100.

Solution

Turn off the ScanSnap iX1600, iX1500, iX1300, iX500, or iX100 then back on, and try again.