A "The specified destination (Image saving folder) is invalid." Message Is Displayed

Did you delete or move the folder specified as the save destination for scanned images?

If you have deleted or moved the folder specified as the save destination for scanned images in File Explorer or Finder, this message may be displayed as the images cannot be saved.

Start up File Explorer or Finder to check that the folder specified as the save destination exists.

You can check and change the path of the folder where scanned images are to be saved by the following procedure: If necessary, change the path to that of the correct folder.

Windows
  1. Click the [Scan] button at the top of the main window of ScanSnap Home to display the scan window.

    If the main window is not already displayed, refer to To Display the Main Window.

  2. Select the profile that you are using from the profile list.

  3. Click Edit profiles to display the [Edit profiles] window.

  4. Check the path of the folder in [Save to] and if necessary, change it to the path of the correct folder.

Mac OS
  1. Click the [Scan] button at the top of the main window of ScanSnap Home to display the scan window.

    If the main window is not already displayed, click the [ScanSnap Home] icon ScanSnap Home Icon in the application list that appears when you click Launchpad in the Dock.

  2. Select the profile that you are using from the profile list.

  3. Click Edit profiles to display the [Edit profiles] window.

  4. Check the path of the folder in [Save to] and if necessary, change it to the path of the correct folder.

 

Do you have access permission for the folder specified as the save destination for scanned images? (Mac OS)

Access permission may not be set for the folder specified as the save destination for scanned images.

Make sure that the access permission has been set for the folder that you desire in the following procedure:

  1. Select [System Preferences] from the Apple (Apple Mark) menu to display the [System Preferences] window.

  2. Select [Security & Privacy] to display the [Security & Privacy] window.

  3. Select the [Privacy] tab.

  4. Select [Files and Folders] in the list on the left side of the window.

  5. Check that the checkbox for the folder under "ScanSnap Home.app" is selected in the list of applications.

    If the checkbox is not selected, select it to allow the folder to be accessed by ScanSnap Home.

    HINT
    • If a ""ScanSnap Home.app" will not have access to the files in your "XXXX" folder until it is quit." message is displayed, click the [Quit Now] button to quit ScanSnap Home.

      Note that if you click the [Later] button, quit ScanSnap Home manually in order for ScanSnap Home to be able to access the folder.

  6. Click Close at the top of the window to close the [Security & Privacy] window.