The Image Is Displayed Sideways or Upside Down

When you perform a scan with the ScanSnap, if the scanned image is displayed sideways or upside down, check the following:

Have you selected [Automatic] for [Rotation] in the scan settings?

Select [Automatic] for [Rotation] in the following procedure:

Windows
  1. Click the [Scan] button in the upper left of the main window of ScanSnap Home to display the scan window.

    If the main window is not already displayed, refer to To Display the Main Window.

  2. Select the profile that you are using from the profile list.

  3. Click Edit profiles to display the [Edit profiles] window.

  4. Click the [Detailed settings] button in [Scan settings] to display the [Detailed settings] window.

  5. Select [Automatic] for [Rotation] in the [Scan] tab.

Mac OS
  1. Click the [Scan] button in the upper left of the main window of ScanSnap Home to display the scan window.

    If the main window is not already displayed, click the [ScanSnap Home] icon ScanSnap Home Icon in the application list that appears when you click Launchpad in the Dock.

  2. Select the profile that you are using from the profile list.

  3. Click Edit profiles to display the [Edit profiles] window.

  4. Click the [Detailed settings] button in [Scan settings] to display the [Detailed settings] window.

  5. Select [Automatic] for [Rotation] in the [Scan] tab.

 

Did you scan a document in an orientation that is hard to determine?

When you select [Automatic] for [Rotation] in the scan settings, the page orientation is determined based on the character strings on the document.

Therefore, the image may be displayed sideways or upside down when you scan the following types of documents:

  • Documents with few characters in a font size between 8 and 12 pt.

  • Documents with many extremely large or small characters

  • Documents on which pitches between lines or characters are extremely narrow, or characters are overlapped

  • Documents with many characters contacting underlines or borders

  • Documents with many outlined or decorated characters

  • Documents with many photographs or figures and few characters

  • Documents with characters on a patterned background

  • Documents with characters printed in various directions such as drawings

  • Documents written using only capital letters

  • Documents with handwritten characters

  • Documents with faint characters

  • Documents with faded characters

Select another option other than [Automatic] for [Rotation] in the following procedure:

Windows
  1. Click the [Scan] button in the upper left of the main window of ScanSnap Home to display the scan window.

    If the main window is not already displayed, refer to To Display the Main Window.

  2. Select the profile that you are using from the profile list.

  3. Click Edit profiles to display the [Edit profiles] window.

  4. Click the [Detailed settings] button in [Scan settings] to display the [Detailed settings] window.

  5. Select another option other than [Automatic] for [Rotation] in the [Scan] tab.

Mac OS
  1. Click the [Scan] button in the upper left of the main window of ScanSnap Home to display the scan window.

    If the main window is not already displayed, click the [ScanSnap Home] icon ScanSnap Home Icon in the application list that appears when you click Launchpad in the Dock.

  2. Select the profile that you are using from the profile list.

  3. Click Edit profiles to display the [Edit profiles] window.

  4. Click the [Detailed settings] button in [Scan settings] to display the [Detailed settings] window.

  5. Select another option other than [Automatic] for [Rotation] in the [Scan] tab.