Scanned Images Are Not Merged Automatically

Did you scan a document folded in half whose paper size is A3, B4, or double letter size in a double-page spread?

Scanned images are merged automatically only when the paper size of the document folded in half is A3, B4, or Double Letter size in a double-page spread.

Perform one of the following:

Are there any characters, figures, or tables on the fold line of the document folded in half?

Scanned images are merged automatically only when there are characters, figures, or tables on the fold line of the document folded in half.

  • Documents whose scanned images are merged automatically

    Documents Whose Scanned Images Are Merged Automatically
  • Documents whose scanned images are not merged automatically

    Documents Whose Scanned Images Are Not Merged Automatically

Perform one of the following:

Have you selected the [Merge both sides of an image] checkbox in the scan settings?

Try scanning again after selecting the [Merge both sides of an image] checkbox by following the procedure below:

Windows
  1. Click the [Scan] button in the upper left of the main window of ScanSnap Home to display the scan window.

    If the main window is not already displayed, refer to To Display the Main Window.

  2. Select the profile that you are using from the profile list.

  3. Click Edit profiles to display the [Edit profiles] window.

  4. Click the [Option] button in the [Feed] tab to display the [Feed option] window.

  5. Select [Manual scan] for [Feed].

  6. Select the [Merge both sides of an image] checkbox.

Mac OS
  1. Click the [Scan] button in the upper left of the main window of ScanSnap Home to display the scan window.

    If the main window is not already displayed, click the [ScanSnap Home] icon ScanSnap Home Icon in the application list that appears when you click Launchpad in the Dock.

  2. Select the profile that you are using from the profile list.

  3. Click Edit profiles to display the [Edit profiles] window.

  4. Click the [Option] button in the [Feed] tab to display the [Feed option] window.

  5. Select [Manual scan] for [Feed].

  6. Select the [Merge both sides of an image] checkbox.

 

Have you selected [Simplex] in the scan settings?

Try scanning again after changing the scanning side to [Duplex] by following the procedure below:

  1. On the touch panel of the ScanSnap, select the profile that you are using from the profile list in the home screen.

  2. Press the scanning side setting icon and change the scanning side to [Duplex].

If you change the scan settings on the touch panel, and scan a document, after it is scanned the scan settings will return back to the settings before any changes are made. If you want to scan documents under the same settings all the time, the scan settings need to be saved as a profile.