A Striped Pattern (Moire) Is Noticeable in the Image

When you perform a scan with the ScanSnap, if a striped pattern (moire) is noticeable in the image, check the following:

Is [Normal] selected for the image quality level in the scan settings?

Try scanning again after making the image quality level higher in the following procedure:

  1. On the touch panel of the ScanSnap, select the profile that you are using from the profile list in the home screen.

  2. Press the image quality level setting icon to change the image quality level.

    Example: [Normal] [Best]

If you change the scan settings on the touch panel, and scan a document, after it is scanned the scan settings will return back to the settings before any changes are made. If you want to scan documents under the same settings all the time, the scan settings need to be saved as a profile.

Is [Normal] selected for the image quality level in the scan settings?

Try scanning again after making the image quality level higher in the following procedure:

Windows
  1. Click the [Scan] button in the upper left of the main window of ScanSnap Home to display the scan window.

    If the main window is not already displayed, refer to To Display the Main Window.

  2. Select the profile that you are using from the profile list.

  3. Click the image quality level setting icon to change the image quality level.

    Example: [Normal] [Best]

Mac OS
  1. Click the [Scan] button in the upper left of the main window of ScanSnap Home to display the scan window.

    If the main window is not already displayed, click the [ScanSnap Home] icon ScanSnap Home Icon in the application list that appears when you click Launchpad in the Dock.

  2. Select the profile that you are using from the profile list.

  3. Click the image quality level setting icon to change the image quality level.

    Example: [Normal] [Best]

 

If you change the scan settings in the scan window and scan a document, after it is scanned the scan settings will return back to the settings before any changes are made. If you want to scan documents under the same settings all the time, the scan settings need to be saved as a profile.