Communication with the Server Fails
When you connect the ScanSnap to a computer, if a message is displayed, indicating that "Failed to communicate with the server.", check the following:
Is the proxy server configured correctly?
If you connect to the Internet via a proxy server, check if the proxy server information is correct in the network settings of your computer.
Is the ScanSnap connected to the network?
If the ScanSnap is connected to the network via Wi-Fi, check the following:
Check the status and settings of your network environment.
Turn on the wireless access point.
After checking, close and open the ADF paper chute (cover) to turn on the ScanSnap, then connect the ScanSnap to the computer again.
After checking, close and open the feed guide to turn on the ScanSnap, then connect the ScanSnap to the computer again.
If the problem still persists, connect the computer and the ScanSnap using a USB cable.