Notification E-mail with the Confirmation Code or for Resetting the Password Is Garbled (Windows)
If the notification e-mail with the confirmation code or for resetting the password is garbled when you register a ScanSnap account, check the following:
Is Internet Explorer 10 on Windows 7 used to view the e-mail?
If you use Internet Explorer 10 on Windows 7 to view e-mail with the destination domain of "@outlook.jp", the e-mail shows garbled characters.
It is recommended to configure settings on the latest version of Internet Explorer.
If you cannot use the latest version of Internet Explorer, perform the following:
On Internet Explorer, select [Tools] → [Internet Options] → [General] tab.
Click the [Accessibility] button to display the [Accessibility] window.
Select the [Ignore font styles specified on webpages] checkbox.
Click the [OK] button to close the [Internet Options] window.