Error Code List (QuickBooks Online)

Causes and solutions for error codes that are displayed when saving to QuickBooks Online fails while using the ScanSnap Cloud in ScanSnap Home are explained below.

B11Fg075

Cause

The issue may be caused by the following:

  • The cloud service is not authenticated or authorized.

  • You do not have permission for the requested operation.

Solution
  • When the cloud service is not authenticated or authorized

    Log in to the cloud service again on the window for selecting cloud services.

  • When you do not have permission for the requested operation

    Make sure that the appropriate permission has been set. Or, contact the administrator for your account.

B11Fg076

Cause

You do not have permission for the requested operation.

Solution

Make sure that the appropriate permission has been set. Or, contact the administrator for your account.

B11Fg077

Cause

Settings for the cloud service have been changed or there is a problem with the settings.

Solution

Log into the cloud service and check the settings.

B11Fg078

Cause

A large amount of processes were performed in a certain period of time.

Solution

Wait for a while and try again.

B11Fg083

Cause

The maximum size of a file has been exceeded.

Solution

If the documents consist of many sheets, scan them in multiple batches.

B11Fg093, B11Fg095

Cause

The cloud service is not authenticated or authorized.

Solution

Open the [Edit profiles] window for a profile that you are using and specify a cloud service in which a scanned image is to be saved again.

For details, refer to Modifying the Settings for a Profile (When Using ScanSnap Cloud).