Error Code List (Evernote)

Causes and solutions for error codes that are displayed when saving to Evernote fails while using the ScanSnap Cloud in ScanSnap Home are explained below.

B11Cg072, B11Cg257, B11Cg270

Cause

The issue may be caused by the following:

The cloud service is not authenticated or authorized.
Authentication for the cloud service has expired.

Solution

Open the [Edit profiles] window for a profile that you are using and specify a cloud service in which a scanned image is to be saved again.

For details, refer to Modifying the Settings for a Profile (When Using ScanSnap Cloud).

B11Cg081

Cause: The maximum size of a file has been exceeded.
Solution: If the documents consist of many sheets, scan them in multiple batches.

B11Cg244

Cause

The issue may be caused by the following:

The maximum number of notes has been exceeded.
The maximum size of notes has been exceeded.

Solution

Reduce the number of sheets for scanning. Or, check whether the storage capacity that you can use for the cloud service per month, has been exceeded.

B11Cg255

Cause: The notebook has been deleted.
Solution: Check if the specified notebook exists. If it has been deleted, create it again.

B11Cg256

Cause: You do not have access permission for the notebook.
Solution: Set an appropriate permission for the notebook.

B11Cg263

Cause: No note exists.
Solution: Create a note.

B11Cg265

Cause: A large amount of processes were performed in one hour.
Solution: Check the status of your network environment, and try again. Or, wait for a while and try again.

B11Cg266, B11Cg267

Cause: There is a problem with the service provider (server).
Solution: Check the status and settings of your network environment, and try again. Or, wait for a while and try again.