Replacing the Pad Assy

Replace the consumable (pad assy) of the ScanSnap when the replacement cycle is reached.

The suggested replacement cycle is as follows:

  • Every 10,000 sheets scanned

  • Every one year of use

Replace the consumable when either the number of sheets scanned or the period of use reaches the suggested replacement cycle.

  • Before replacing consumables, you must turn off the ScanSnap and unplug the power connection cable (power cable or USB bus power cable) from the power supply source (AC outlet or computer). Not doing so may cause fire or electrical shock.

  • Do not place internal parts such as the pad assy and the pick roller assembly within reach of small children. Doing so may cause injury.

ATTENTION
  • The bottom part of the ScanSnap may become hot when the ScanSnap is being used, but this does not affect ScanSnap operation or cause any physical harm. Be careful not to drop the ScanSnap when carrying it.

Windows

  1. Prepare a new consumable.

    Product Name

    Part No.

    PAD ASSY

    PA03541-0002

    For purchasing details, refer to "Suppliers of Consumables/Optional Parts" in Customer Support.

  2. Unplug the power connection cable (power cable or USB bus power cable) from the power supply source (AC outlet or computer).
  3. Remove any documents from the ADF paper chute (cover).
  4. Pull the ADF release tab towards you to open the ADF top section.
    Opening the ADF Top Section
    Opening the ADF Top Section
    Opening the ADF Top Section
  5. Remove the pad assy.

    Squeeze both ends of the pad assy and pull it out in the direction of the arrow.

    Removing the Pad Assy
  6. Attach the new pad assy while pressing the pad plate.
    Attaching the Pad Assy
    ATTENTION
    • Attach the pad assy with the front side up.

      If the pad assy is attached upside down, paper jams or other feeding errors may occur.

      Front and Back of the Pad Assy
  7. Make sure that the pad assy is attached to the retaining hook firmly.
    ATTENTION
    • Make sure that the pad assy is attached firmly. Otherwise, paper jams or other feeding errors may occur.

  8. Close the ADF top section.

    Close the ADF top section until it locks in place.

    Closing the ADF Top Section
    Closing the ADF Top Section
    Closing the ADF Top Section
    ATTENTION
    • Make sure that the ADF top section is completely closed.

      Otherwise, paper jams or other feeding errors, or image faults may occur.

  9. Connect the power connection cable (power cable or USB bus power cable) to the power supply source (AC outlet or computer), and turn on the ScanSnap.
  10. Reset the pad assy count.
    1. Display the Main Window of ScanSnap Home.

      For details, refer to To Display the Main Window.

    2. Select [Settings] in the menu [Preferences] to display the preferences window.
    3. Select the ScanSnap that is currently connected to the computer from the list of ScanSnap units in [Scanner information] that is located in the [Scanner] tab.
    4. Click the [Details] button to display the [Details] window.
    5. Click the [Reset] button for [Pad usage count].
    6. When a confirmation window appears, click the [Yes] button.

      Check that [Pad usage count] is reset to 0.

    7. Click the [OK] button to close the window.

Mac OS

  1. Prepare a new consumable.

    Product Name

    Part No.

    PAD ASSY

    PA03541-0002

    For purchasing details, refer to "Suppliers of Consumables/Optional Parts" in Customer Support.

  2. Unplug the power connection cable (power cable or USB bus power cable) from the power supply source (AC outlet or computer).
  3. Remove any documents from the ADF paper chute (cover).
  4. Pull the ADF release tab towards you to open the ADF top section.
    Opening the ADF Top Section
    Opening the ADF Top Section
    Opening the ADF Top Section
  5. Remove the pad assy.

    Squeeze both ends of the pad assy and pull it out in the direction of the arrow.

    Removing the Pad Assy
  6. Attach the new pad assy while pressing the pad plate.
    Attaching the Pad Assy
    ATTENTION
    • Attach the pad assy with the front side up.

      If the pad assy is attached upside down, paper jams or other feeding errors may occur.

      Front and Back of the Pad Assy
  7. Make sure that the pad assy is attached to the retaining hook firmly.
    ATTENTION
    • Make sure that the pad assy is attached firmly. Otherwise, paper jams or other feeding errors may occur.

  8. Close the ADF top section.

    Close the ADF top section until it locks in place.

    Closing the ADF Top Section
    Closing the ADF Top Section
    Closing the ADF Top Section
    ATTENTION
    • Make sure that the ADF top section is completely closed.

      Otherwise, paper jams or other feeding errors, or image faults may occur.

  9. Connect the power connection cable (power cable or USB bus power cable) to the power supply source (AC outlet or computer), and turn on the ScanSnap.
  10. Reset the pad assy count.
    1. Display the Main Window of ScanSnap Home.

      Click the [ScanSnap Home] icon ScanSnap Home Icon in the application list that appears when you click Launchpad in the Dock.

    2. Select [ScanSnap Home] on the menu bar [Preferences] to display the preferences window.
    3. Select the ScanSnap that is currently connected to the computer from the list of ScanSnap units in [Scanner information] that is located in the [Scanner] tab.
    4. Click the [Check consumable status] button to display the [Check consumable status] window.
    5. Click the [Reset] button for [Pad usage count].
    6. When a confirmation window appears, click the [Yes] button.

      Check that [Pad usage count] is reset to 0.