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Let's Get Started
Setting Up the ScanSnap
Setup Information
Operation Procedure
Basic Information about the ScanSnap
Software Related to the ScanSnap
Basic Flow of the ScanSnap Operations
Scanning a Document
- Documents That Can Be Scanned with the ScanSnap
- Placing a Document
- Import Units for Documents That You Scanned with the ScanSnap
- Saving Images Created from Documents That You Scanned to a Folder
- Selecting an Application to Be Used After Scanning Documents
- Scanning a Book
- Scanning Multiple Documents at Once
- Scanning a Book Using Page Turning Detection
- Scanning Documents Using Timed Mode
Linking with a Cloud Service
Correcting a Scanned Image
- Correcting the Document Orientation
- Modifying the Crop Area of a Document
- Adding Necessary Scanned Images
- Deleting Unnecessary Scanned Images
- Filling in the Captured Finger Areas in the Scanned Image of a Document
- Correcting a Book Distortion
- Splitting a Double-Page Spread Image Created from a Book that You Scanned, into Two
- Filling in the Captured Finger Areas in the Scanned Image of a Book
- Removing the Newspaper Background Color
- Deleting Work Data from a Scanned Image
Modifying the ScanSnap Home Preferences Settings
- Activating a License for ScanSnap Home
- Enabling Two-Factor Authentication for a ScanSnap Account
- Changing the Save Destination for the [ScanSnap Home] Folder
- Specifying Actions of ScanSnap Home
- Specifying a Text Recognition Language for Each Document Type
- Specifying an Action for Correcting Meta Information Automatically
- Setting a User Name and an Icon Color for Your Computer
- Checking the Information of the ScanSnap
Configuring the Scan Settings in a Profile for the ScanSnap
Managing Information of Content Data Records Created from Documents That You Scanned
- Making Files Manageable with ScanSnap Home
- Migrating Files from an Existing Software Application to ScanSnap Home
- Assigning a Folder to Be Managed in ScanSnap Home
- Creating a New Folder in ScanSnap Home
- Transferring a Content Data Record/Folder
- Copying a Content Data Record
- Changing the Title for a Content Data Record
- Renaming a Folder
- Changing the Document Type for a Content Data Record
- Modifying Meta Information
- Adding/Changing/Deleting Tags for Categorizing Content Data Records
- Converting Content Data Records into Searchable Ones
- Performing Text Recognition on the Characters of a Business Card or a Receipt on an Item-by-Item Basis Again
- Deleting a Content Data Record/Folder
- Importing Content Data Records
- Exporting Content Data Records
Searching for Information in Content Data Records Created from Documents That You Scanned
Editing Images Created from Documents That You Scanned
- To Edit an Image
- Inserting Some Pages from Another Multi-Page Image
- Inserting All Pages from Another Multi-Page Image
- Rotating a Page 90 or 180 Degrees
- Deskewing Text and Illustrations on a Page (Windows)
- Cropping a Page
- Changing the Page Order
- Creating a Double-Page Spread Image by Merging Two Pages
- Creating a Double-Page Spread Image by Merging Two Scanned Images (Mac OS)
- Creating a Multi-Page Image from Pages of Another Multi-Page Image
- Deleting a Page
Using Information of Content Data Records Created from Documents That You Scanned
- Adding an Application That You Want to Run
- Performing a Particular Action on Content Data Records Managed in ScanSnap Home by Using an Application Linked with ScanSnap Home
- Sending an Image via E-Mail
- Printing an Image with a Printer
- Converting an Image to a Word/Excel/PowerPoint File
- Exporting Business Card Data
- Exporting Receipt Data
- Displaying the Folder That Is the Save Destination for Scanned Images
- Saving a Scanned Image in a Specified Folder
Connecting the ScanSnap
Updating ScanSnap Firmware
Usages
Usages in Business Situations
Usages at Home or for Private Use
Useful Usages
Troubleshooting
Troubles Related to Power for the ScanSnap
Troubles Related to Installation
- Installation Has Stopped/Installation Is Not in Progress
- A "Failed to install ScanSnap Home." Message Is Displayed (Windows)
- A "Windows Update is running" Message Is Displayed (Windows)
- A "Failed to install Microsoft .NET Framework X.X." Message Is Displayed (Windows)
- A "Failed to install Microsoft Visual C++ 20XX Redistributable" Message Is Displayed (Windows)
- A Message Is Displayed, Indicating That This Product Is Already Installed on Your Computer
- A Message Is Displayed, Indicating that Uninstallation Failed (Windows)
- A "You do not have write authority for the data storage folder." Message Is Displayed
- A "Failed to install ScanSnap Home. Do you want to delete the downloaded data?" Message Is Displayed (Windows)
- A "The specified destination folder is set with a hidden attribute." Message Is Displayed (Windows)
Troubles Related to Connections and Communication
Troubles Related to License Authentication and ScanSnap Account
- Did Not Receive a Notification E-mail with a Confirmation Code
- Failed to Register a ScanSnap Account
- A Message Is Displayed, Indicating That a License Cannot Be Activated When You Setup the ScanSnap
- A Message Is Displayed, Indicating That the Number of Devices Has Reached the Maximum Amount
- A Message Is Displayed, Indicating That You Cannot Sign In with the ScanSnap That You Are Currently Using
- You Cannot Sign In with a ScanSnap Account
- A Message Is Displayed, Indicating That a License Cannot Be Activated When You Sign In on the Preferences Window
- A Message Is Displayed, Indicating That the License Activation Was Not Completed Successfully When You Signed In on the Preferences Window
- Did Not Receive a Notification E-mail for Resetting the Password
- Unsure Which Confirmation Code to Use Since Notification Multiple E-mails with Confirmation Codes Were Received
- You Do Not Know the Serial Number/Additional License Number for the ScanSnap
- Two-Factor Authentication Does Not Work for the ScanSnap Account
Troubles Related to Actions of ScanSnap Home
- ScanSnap Home Does Not Start or Cannot Be Used
- A Message Is Displayed, Indicating That You Do Not Have Access Permission for a Folder or File or a Message Is Displayed Prompting You to Check Whether Access Permission for a File or Folder Has Been Set (Mac OS)
- A Message Is Displayed, Indicating that the Procedure Entry Point Cannot Be Found (Windows)
Troubles Related to Scanning
- Documents Are Not Scanned
- A Message Is Displayed, Indicating That An Error Occurred While Processing the Images
- Page Turning Is Not Detected
- Documents Are Scanned Unintentionally
- The Scanning Speed Is Very Slow
- Abnormal Noise Is Generated from the ScanSnap
- Did Not Receive a Notification (Mac OS)
- A "Error in optical system." Message Is Displayed
- A "The specified destination (Image saving folder) is invalid." Message Is Displayed
Troubles Related to Scanned Results
- Vertical Streaks Appear in the Image
- The Image Is Displayed Sideways or Upside Down
- A Searchable PDF File Cannot Be Created
- The Title Is Not Extracted/The Title Appears Different from the One on the Document
- Text on an Image Is Not Recognized Correctly
- The Color of the Scanned Image Is Different from the Color of the Original Document
- The Scanned Image Is Blurry/The Color of the Scanned Image Is Faded
- The Lines in the Image Are Blurred
- The Brightness of a Black & White Image Is Too Light or Too Dark
- Scanned Image Cannot Be Created in Black & White
- Scanned Images Cannot Be Created in Gray
- Scanned Image Cannot Be Created in Color
- Scanned Image Cannot Be Created as You Set In the Scan Settings
- Text/Diagrams That Are Not on the Document Appear in the Scanned Image
- The Scanned Image Is Not Cropped/The Scanned Image That Has Been Cropped Is Different from the Document
- Book Image Correction Does Not Work Correctly/Fingers Are Not Detected Correctly
- Horizontal Streaks Appear in the Scanned Image
- Lines in the Scanned Image Are Colored or Distorted
- Hands Are Captured in the Scanned Image
- A Striped Pattern (Moire) Is Noticeable in the Image
- Vertical Streaks Appear in the Scanned Image
- The Scanned Image Is out of Alignment or Distorted
- The Image Is Skewed
- Part of the Image Appears Missing/Slant Lines Appear on the Image
- The Image Is Wider than the Scanned Document
- The Text on an Image Is Not Readable
- Characters or Illustrations Are Not Shown in the Scanned Image/The Scanned Image Results in Mosaic Patterns
- The Scanned Image Layout Appears Odd
Troubles Related to Application Linkage
Troubles Related to Search
Troubles Related to Content Data Record Management
- You Do Not Know the Save Destination for Scanned Images
- Files That Were Worked on in File Explorer or Finder Do Not Appear on the Main Window
- The Scanned Image Cannot Be Opened
- Scanned Images Have Not Been Saved in the Specified Save Destination
- Making Corrections in Meta Information Corrects Meta Information for Existing Content Data Records Automatically
- A Message Is Displayed, Indicating That the Recognition Process Could Not Be Performed When You Convert Images into Searchable PDF Files