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Let's Get Started
Setting Up the ScanSnap
Setup Information
Operation Procedure
Basic Information about the ScanSnap
Software Related to the ScanSnap
Basic Flow of the ScanSnap Operations
Scanning a Document
- Documents That Can Be Scanned with the ScanSnap
- Import Units for Documents That You Scanned with the ScanSnap
- Saving Images Created from Documents That You Scanned to a Folder
- Selecting an Application to Be Used After Scanning Documents
- Scanning Double-Sided Business Cards
- Scanning Documents Larger than A4 or Letter Size
- Scanning Documents such as Photographs and Clippings
Linking with a Cloud Service
Modifying the ScanSnap Home Preferences Settings
- Activating a License for ScanSnap Home
- Enabling Two-Factor Authentication for a ScanSnap Account
- Changing the Save Destination for the [ScanSnap Home] Folder
- Specifying Actions of ScanSnap Home
- Specifying a Text Recognition Language for Each Document Type
- Specifying an Action for Correcting Meta Information Automatically
- Setting a User Name and an Icon Color for Your Computer
- Checking the Information of the ScanSnap
Configuring the Scan Settings in a Profile for the ScanSnap
Managing Information of Content Data Records Created from Documents That You Scanned
- Making Files Manageable with ScanSnap Home
- Migrating Files from an Existing Software Application to ScanSnap Home
- Assigning a Folder to Be Managed in ScanSnap Home
- Creating a New Folder in ScanSnap Home
- Transferring a Content Data Record/Folder
- Copying a Content Data Record
- Changing the Title for a Content Data Record
- Renaming a Folder
- Changing the Document Type for a Content Data Record
- Modifying Meta Information
- Adding/Changing/Deleting Tags for Categorizing Content Data Records
- Converting Content Data Records into Searchable Ones
- Performing Text Recognition on the Characters of a Business Card or a Receipt on an Item-by-Item Basis Again
- Deleting a Content Data Record/Folder
- Importing Content Data Records
- Exporting Content Data Records
Searching for Information in Content Data Records Created from Documents That You Scanned
Editing Images Created from Documents That You Scanned
- To Edit an Image
- Inserting Some Pages from Another Multi-Page Image
- Inserting All Pages from Another Multi-Page Image
- Rotating a Page 90 or 180 Degrees
- Deskewing Text and Illustrations on a Page (Windows)
- Cropping a Page
- Changing the Page Order
- Creating a Double-Page Spread Image by Merging Two Pages
- Creating a Double-Page Spread Image by Merging Two Scanned Images (Mac OS)
- Creating a Multi-Page Image from Pages of Another Multi-Page Image
- Deleting a Page
Using Information of Content Data Records Created from Documents That You Scanned
- Adding an Application That You Want to Run
- Performing a Particular Action on Content Data Records Managed in ScanSnap Home by Using an Application Linked with ScanSnap Home
- Sending an Image via E-Mail
- Printing an Image with a Printer
- Converting an Image to a Word/Excel/PowerPoint File
- Exporting Business Card Data
- Exporting Receipt Data
- Displaying the Folder That Is the Save Destination for Scanned Images
- Saving a Scanned Image in a Specified Folder
Connecting the ScanSnap
Usages
Usages in Business Situations
Usages at Home or for Private Use
- Scanning Magazines to Read in PDF
- Scanning Manuals or Catalogs to Do Away with Them
- Creating a Photo Album
- Scanning the Cooking Recipes to Organize Them for Your Use
- Organizing Postcards and Greeting Cards
- Managing Medical Documents
- Taking a Look at the School Handouts Later
- Creating Digital Albums to Keep Children's Works
Useful Usages
Troubleshooting
Troubles Related to Power for the ScanSnap
Troubles Related to Installation
- Installation Has Stopped/Installation Is Not in Progress
- A "Failed to install ScanSnap Home." Message Is Displayed (Windows)
- A "Windows Update is running" Message Is Displayed (Windows)
- A "Failed to install Microsoft .NET Framework X.X." Message Is Displayed (Windows)
- A "Failed to install Microsoft Visual C++ 20XX Redistributable" Message Is Displayed (Windows)
- A Message Is Displayed, Indicating That This Product Is Already Installed on Your Computer
- A Message Is Displayed, Indicating that Uninstallation Failed (Windows)
- A "You do not have write authority for the data storage folder." Message Is Displayed
- A "Failed to install ScanSnap Home. Do you want to delete the downloaded data?" Message Is Displayed (Windows)
- A "The specified destination folder is set with a hidden attribute." Message Is Displayed (Windows)
Troubles Related to Connections and Communication
Troubles Related to License Authentication and ScanSnap Account
- Did Not Receive a Notification E-mail with a Confirmation Code
- Failed to Register a ScanSnap Account
- A Message Is Displayed, Indicating That a License Cannot Be Activated When You Setup the ScanSnap
- A Message Is Displayed, Indicating That the Number of Devices Has Reached the Maximum Amount
- A Message Is Displayed, Indicating That You Cannot Sign In with the ScanSnap That You Are Currently Using
- You Cannot Sign In with a ScanSnap Account
- A Message Is Displayed, Indicating That a License Cannot Be Activated When You Sign In on the Preferences Window
- A Message Is Displayed, Indicating That the License Activation Was Not Completed Successfully When You Signed In on the Preferences Window
- Did Not Receive a Notification E-mail for Resetting the Password
- Unsure Which Confirmation Code to Use Since Notification Multiple E-mails with Confirmation Codes Were Received
- You Do Not Know the Serial Number/Additional License Number for the ScanSnap
- Two-Factor Authentication Does Not Work for the ScanSnap Account
Troubles Related to Actions of ScanSnap Home
- ScanSnap Home Does Not Start or Cannot Be Used
- A Message Is Displayed, Indicating That You Do Not Have Access Permission for a Folder or File or a Message Is Displayed Prompting You to Check Whether Access Permission for a File or Folder Has Been Set (Mac OS)
- A Message Is Displayed, Indicating that the Procedure Entry Point Cannot Be Found (Windows)
Troubles Related to Scanning
- Documents Are Not Scanned
- A Message Is Displayed, Indicating That An Error Occurred While Processing the Images
- The Document Is Not Fed Smoothly/A Paper Jam Occurs
- Removing a Jammed Document
- The Scanning Speed Is Very Slow
- Documents Become Dirty
- The Document Is Damaged
- Abnormal Noise Is Generated from the ScanSnap
- Did Not Receive a Notification (Mac OS)
- A "Error in optical system." Message Is Displayed
- A "The specified destination (Image saving folder) is invalid." Message Is Displayed
Troubles Related to Overlapping of Documents (Multifeed)
Troubles Related to Carrier Sheet
Troubles Related to Scanned Results
- Vertical Streaks Appear in the Image
- The Image Is Displayed Sideways or Upside Down
- A Searchable PDF File Cannot Be Created
- The Title Is Not Extracted/The Title Appears Different from the One on the Document
- Text on an Image Is Not Recognized Correctly
- All the Pages Are Recognized as Blank
- The Scanned Image Turns Out Blank
- Some Pages Are Deleted Even Though They Are Not Blank
- The Color of the Scanned Image Is Different from the Color of the Original Document
- The Lines in the Image Are Blurred
- The Brightness of a Black & White Image Is Too Light or Too Dark
- Scanned Image Cannot Be Created in Black & White
- Scanned Images Cannot Be Created in Gray
- Scanned Image Cannot Be Created in Color
- Scanned Image Cannot Be Created as You Set In the Scan Settings
- Text/Diagrams That Are Not on the Document Appear in the Scanned Image
- A Striped Pattern (Moire) Is Noticeable in the Image
- The Scanned Image Is out of Alignment or Distorted
- The Image Is Skewed
- Part of the Image Appears Missing/Slant Lines Appear on the Image
- The Image Is Wider than the Scanned Document
- The Text on an Image Is Not Readable
- Information on the Business Card Is Not Recognized Correctly
Troubles Related to Application Linkage
Troubles Related to Search
Troubles Related to Content Data Record Management
- You Do Not Know the Save Destination for Scanned Images
- Files That Were Worked on in File Explorer or Finder Do Not Appear on the Main Window
- The Scanned Image Cannot Be Opened
- Scanned Images Have Not Been Saved in the Specified Save Destination
- Making Corrections in Meta Information Corrects Meta Information for Existing Content Data Records Automatically
- A Message Is Displayed, Indicating That the Recognition Process Could Not Be Performed When You Convert Images into Searchable PDF Files