System Requirements

The ScanSnap has the following system requirements.

For the latest information on requirements, please visit the ScanSnap Support Site at:

https://www.pfu.ricoh.com/global/scanners/scansnap/g-support/en/

Operating system Windows 11

Windows 10 (32-bit/64-bit) (*1)(*2)

CPU Intel® or Intel®-compatible processor
Display resolution (*3) 1024 × 768 pixels or higher
Disk space Free space required to install the software related to the ScanSnap is as follows: (*4) (*5)
  • ScanSnap Manager: 930 MB
  • ScanSnap Home: 950 MB (*6)
  • ScanSnap Organizer: 340 MB
  • CardMinder: 730 MB
  • ABBYY FineReader for ScanSnap: 710 MB
  • ScanSnap Online Update: 50 MB
  • OCR Pack (*7)
USB port

iX1600/iX1500/iX1400

USB 3.2 Gen1 (*8)/USB 3.1 Gen1 (*8)/USB 3.0 (*8)/USB 2.0/USB 1.1

iX1300

USB 3.2 Gen1x1 (*9)/USB 3.1 Gen1 (*9)/USB 3.0 (*9)/USB 2.0/USB 1.1

iX500/iX100/SV600/S1300i/S1100i

USB 3.0 (*10)/USB 2.0/USB 1.1

*1: The software bundled with the ScanSnap operates in desktop mode.
*2: ScanSnap Home cannot be used on Windows 10 Enterprise 2015 LTSB.
*3: When the font size is large, some screens may not be displayed correctly. In such a case, use a smaller font size.
*4: To save scanned images, more free space is required. For details about estimated image data size, refer to the ScanSnap Manager Help.
*5: For the system requirements of the PDF editing software that is supplied with iX1600/iX1500/iX500/SV600, refer to the following:

How to Install PDF Editing Software

https://www.pfu.ricoh.com/imaging/downloads/manual/install/en

*6: .NET Framework 4.8 or later must be installed. If .NET Framework 4.8 or later is not installed, a notification to install the software will appear when installing ScanSnap Home. Up to 4.5 GB of additional disk space is required for the installation.
*7: By installing the OCR Pack, you can add extra languages to recognize text. For the amount of free space required to install the OCR Pack, refer to the following:

https://www.pfu.ricoh.com/global/scanners/scansnap/support/software/ocrpack-setup.html

*8: When the ScanSnap is connected to a USB 3.2 Gen1 port, a USB 3.1 Gen1 port, or a USB 3.0 port, the ScanSnap may not be recognized by some computers. In this case, connect the ScanSnap to a USB 2.0 port.
*9: When the ScanSnap is connected to a USB 3.2 Gen1x1 port, a USB 3.1 Gen1 port, or a USB 3.0 port, the ScanSnap may not be recognized by some computers. In this case, connect the ScanSnap to a USB 2.0 port.
*10: When the ScanSnap is connected to a USB 3.0 port, the ScanSnap may not be recognized by some computers. In this case, connect the ScanSnap to a USB 2.0 port.
ATTENTION
  • If the system requirements above are not satisfied, the ScanSnap may not operate.
  • If a USB port on the keyboard or on the monitor is in use, the ScanSnap may not operate.
  • When using a commercially available USB hub, use a type that is powered from an electrical power supply (and that comes with an adapter).
  • Scanning speed decreases when you use the ScanSnap in the following environments:
    • The CPU or the memory does not meet the recommended system requirements
    • The version of the USB port or the USB hub is USB 1.1.
  • The actual disk space used for the installation of the software and the disk space required for the installation may be different because of the disk management in your Windows system.
  • To scan a document, a disk space that is approximately three times larger than the size of the file to be saved is required.
  • If characters are not correctly displayed when you use the following functions, install the universal font (Arial Unicode MS) from the setup disk of Microsoft Office 2007 or later:

    • CardMinder
    • Scan to Mobile
    • Scan to Salesforce Chatter
    • Scan to Dropbox
HINT
For Windows 11 or Windows 10, when the following software programs are installed, .NET Framework 3.5 SP1 (which requires 500 MB of free disk space at most) may be installed at the same time:
  • ScanSnap Manager
  • ScanSnap Organizer
  • CardMinder