Customer Support

• ScanSnap

  For other inquiries on the ScanSnap, refer to the ScanSnap Support Site.

  https://www.pfu.ricoh.com/global/scanners/scansnap/g-support/en/

  If your problem cannot be solved after referring to the above web pages, visit the following web page to check the contact information of your distributor/dealer and contact your distributor/dealer.

  https://www.pfu.ricoh.com/global/scanners/inquiry.html

• ABBYY FineReader for ScanSnap

  From the sidebar in Finder, select [Applications] → [ABBYY FineReader for ScanSnap] → [ABBYY FineReader for ScanSnap] → [Help] → [ABBYY FineReader for ScanSnap Help] → [Technical Support].

Suppliers of Consumables/Optional Parts

https://www.pfu.ricoh.com/global/scanners/scansnap/

Maintenance

Contact the distributor/dealer where you purchased this product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an inquiry.

For details, refer to the following portal site:

https://www.pfu.ricoh.com/global/scanners/inquiry.html