Cleaning the Inside of iX1600 / iX1500 / iX1400

Scanning repeatedly may cause dust and paper dust to accumulate inside the ScanSnap resulting in a scanning error.

As a guideline, the inside of the ScanSnap should be cleaned every 1,000 sheets scanned. Note that this guideline varies depending on the types of documents you scan. For instance, it may be necessary to clean the scanner more frequently when you scan documents on which the toner is not sufficiently fused.

Before cleaning the ScanSnap, you must turn off the ScanSnap and unplug the power cable from the AC outlet. Not doing so may cause fire or electrical shock.
Do not place internal parts such as the brake roller and the pick roller within reach of small children. Doing so may cause injury.
The glass inside becomes very hot while the ScanSnap is being used.
Before you clean the inside of the ScanSnap, you must unplug the power cable from the AC outlet and leave the ScanSnap for 15 minutes or more.

Do not use aerosol spray or spray that contains alcohol to clean the scanner. Paper dust and other dust blown up by strong air from the spray may enter the inside of the scanner which may cause scanner failure or malfunction.

Also note that sparks generated by static electricity may cause a fire.

ATTENTION

Do not use water or mild detergent to clean the inside of the ScanSnap.
It may take a long time for Cleaner F1 to dry if an excessive amount is used. Moisten the cloth with moderate quantity.
Wipe off the cleaner completely to leave no residue on the cleaned parts.

Unplug the power cable of the ScanSnap from the AC outlet.
Remove any documents from the ADF paper chute (cover).
Remove the Receipt Guide if it is attached.
You can remove the Receipt Guide by holding it with one hand and pulling it.

Example: iX1600
Pull the ADF release tab towards you to open the ADF top section.
The body of the ScanSnap may vary in color depending on the region where you purchased the ScanSnap.

Example: iX1600
Clean the following locations with a cloth moistened with Cleaner F1.

When cleaning, be careful not to damage the document sensor with a cloth.

The body of the ScanSnap may vary in color depending on the region where you purchased the ScanSnap.
- Brake roller (× 1)
  Remove the brake roller from the ScanSnap to clean them.
  
  For details about how to remove the brake roller, refer to Replacing Consumables for iX1600 / iX1500 / iX1400.
  
  Gently wipe off the dirt and dust along the grooves on the roller surface.
  
  Be careful not to damage the surface of the rollers.
- Rubber idler roller (× 2), plastic idler roller (× 2)
  Gently wipe the dirt and dust off the rollers as you rotate them manually.
  
  Be careful not to damage the surface of the rollers.
  
  Make sure that they are cleaned properly because residue on the rollers will affect the feeding performance.
- Glass (× 2)
  Wipe the dirt and dust off the surface of the glass sections.
  
  HINT
  If glue or other adhesive sticks to the glass sections, wipe it off carefully.
  
  Any remaining dirt may cause vertical streaks to occur in a scanned image.
- Pick roller (× 1)
  Remove the pick roller from the ScanSnap to clean them.
  
  For details about how to remove the pick roller, refer to Replacing Consumables for iX1600 / iX1500 / iX1400.
  
  Gently wipe off the dirt and dust along the grooves on the roller surface.
  
  Be careful not to damage the surface of the rollers.
  
  Make sure that they are cleaned properly because residue on the rollers will affect the feeding performance.
- Ultrasonic sensor (× 2)
  Gently wipe the dirt and dust off the surface of the ultrasonic sensors. If it is difficult to clean the ultrasonic sensors, use cotton swabs.
Clean the feed rollers and the eject rollers with the ScanSnap turned on.
iX1600/iX1500
1. Connect the power cable of the ScanSnap to the AC outlet.
2. Press in the home screen on the touch panel to display the [Settings] screen.
3. Press to display the [Maintenance] screen.
4. Press [Roller cleaning] to display the [Roller cleaning] screen.
5. Keep pressing the [Run] button to rotate the feed rollers and the eject rollers.
  HINT
  When you let go of the [Run] button, the feed rollers and the eject rollers stop rotating.
6. Clean the following locations while rotating the rollers.
  - Feed roller (× 2)/eject roller (× 2)
    Gently wipe the dirt and dust off while taking care not to damage the surface of the roller.
    
    Make sure that they are cleaned properly because residue on the rollers will affect the feeding performance.
iX1400
1. Connect the power cable to the AC outlet and press the [Scan] button for three seconds with the ADF top section open.
  ATTENTION
  Connect the power cable to the AC outlet only when cleaning the feed rollers and eject rollers.
2. Clean the following locations with a cloth moistened with Cleaner F1.
  - Feed roller (× 2)/eject roller (× 2)
    Press the [Scan] button to rotate the rollers. Gently wipe the dirt and dust off while taking care not to damage the surface of the roller. Make sure that they are cleaned properly because residue on the rollers will affect the feeding performance.
    
    HINT
    Pressing the [Scan] button seven times will rotate the feed rollers and the eject rollers one revolution.
Close the ADF top section.
Close the ADF top section until it locks in place.

The body of the ScanSnap may vary in color depending on the region where you purchased the ScanSnap.

Example: iX1600

Make sure that the ADF top section is completely closed.

Otherwise, paper jams or other feeding errors, or image faults may occur.