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Q & A : rack2s041

Q Is Rack2-Filer Smart for Android compatible with Android 11.0?
A

Android 11.0 is compatible with Rack2-Filer Smart for Android 1.2.6 or later.
The following compatibility problems have been found:

Symptom1

On Android™ 9 or later, connected SSID is not displayed in the Network screen.


Workaround

No workarounds.

Use OS's setting application to check the SSID connected.

Symptom2

With Android™ 11 and later versions, the PDF files saved to the [Memo] screen cannot be displayed in other apps.

Note: This problem occurs only when [Settings] - [PDF Options] - [Display in another app] is enabled in Rack2-Filer. As this option is disabled by default and PDF files are displayed in Rack2-Viewer, this symptom does not occur (unless the option is enabled intentionally).

Workaround

There is no workaround to avoid this issue.

Please display the PDF files by one of the following methods.

  • Disable [Settings] - [PDF Options] - [Display in another app] in Rack2-Filer and display the PDF files in Rack2-Viewer.
  • Avoid saving PDF files in the [Memo] screen of Rack2-Filer and display them in another app directly.


No. : rack2s041