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Q & A : rack2s036

Q Is iOS 11 compatible with Rack2-Filer Smart for iOS?
 A 

The following compatibility problems have been found:

Symptom1

Cannot save a page memo of a Binder.

Condition
The problem occurs with the following procedures:

  1. Show the [Bookshelf] screen and tap a Binder.
  2. Show a editing window of a page memo by adding a page memo or by start editing an existing page memo.
  3. Make changes on the page memo.
  4. The changes will not be saved if going back to the Home screen without saving the page memo.
Solution Update Rack2-Filer Smart for iOS to 1.2.4 or later.
Symptom2

Cannot save a memo.

Condition
The problem occurs with the following procedures:

  1. Show the [Memo] screen.
  2. Create a new memo or open an existing memo.
  3. Make changes on the memo.
  4. The changes will not be saved if going back to the Home screen without saving the memo.
Solution Update Rack2-Filer Smart for iOS to 1.2.4 or later.
Symptom3

Ends abnormally when deleting an item.

Rack2-Filer Smart for iOS may end abnormally when swiping left an item on the following screen immidiately after cancelling deleting the same item.

  • [Bookshelf] screen
  • [Memo] screen
  • [Connection] screen

Condition

The problem occurs with the following procedures:

  1. Swipe an item on the screen above to left and select the [Delete] button.
  2. Cancel deleting by tapping other area than the [Delete] button.
  3. Immidiately after step 2, swipe the same item to left.
Solution Update Rack2-Filer Smart for iOS to 1.2.4 or later.
Symptom4

The icons in the navigation bar of Rack2-Viewer are almost invisible on iOS 11.2 or later.

Workaround

No workarounds.

Note: This only impacts on displaying. No impacts on the functions.

These problems do not impact on any existing data.

No. : rack2s036