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Q & A : rack2s034

Q Access error appears when trying to link with my Dropbox account. (iOS)
 A 

Rack2-Filer Smart for iOS uses Dropbox's authentication method to link with Dropbox. As this method was changed on Thursday September 28th 2017, the following error appears with an earlier version of Rack2-Filer Smart:

Using Rack2-Filer Smart for iOS 1.2.2 or earlier
Error 1 The error appears when trying to access Dropbox storage.


Solution Solution: Update Rack2-Filer Smart for iOS to 1.2.3 or later.
(Note) After updating, you will need to sign in Dropbox again.
No. : rack2s034