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Q & A : rack2s024

Q Why can't Rack2-Filer Smart be uninstalled? (Only for customers using V1.0L26 or later)
A

Details

Rack2-Filer Smart cannot be uninstalled when Rack2-Filer Smart associated applications are running on the computer on which you are performing uninstallation.


Solutions

Exit the following Rack2-Filer Smart associated applications before performing uninstallation:

  • Rack2-Filer Smart applications

    • Exit the Rack2-Bookshelf window, Rack2-Viewer and Rack2-TempTray.
      If you cannot determine whether applications are running on the desktop, check whether or not the following Rack2-Filer Smart icon is displayed in the Windows taskbar. If this icon is displayed, exit the applications.
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No. : rack2s024