There is no paper in the ADF paper chute (cover). Load the document in the ADF paper chute (cover) correctly./ There is no paper in the feed guide. Load the document in the feed guide correctly.

Cause

Scanning was started with no document loaded or a document incorrectly loaded in the ADF paper chute (cover) for iX1600, iX1500 or iX500 or in the feed guide for iX100.

Solution

Load the document correctly in the ADF paper chute (cover) for iX1600, iX1500 or iX500 or in the feed guide for iX100.