The Password for the Destination Is Unknown.
- Cause
The issue may be caused by the following:
You have not set a password.
You have forgotten the password.
- Solution
Perform the following:
To connect to a computer running on Windows
Set up a password from the [Scan to Mobile - Basic] window of Scan to Mobile.
If you have forgotten the password, there is no way to retrieve it.
Set up a new password.
For details, refer to the Scan to Mobile Help.
To connect to a Mac OS
Set up a password from the [Scan to Mobile - Basic] window of Scan to Mobile.
If you have forgotten the password, there is no way to retrieve it.
Set up a new password.
For details, refer to the ScanSnap Manager Help.
To connect to iX500 or iX100
Set up a password from the [Mobile connection setting] window of ScanSnap Wireless Setup Tool.
If you have forgotten the password, you can confirm it by selecting the [Show password] checkbox.
For details, refer to the ScanSnap Wireless Setup Tool Help.
HINTFor starting ScanSnap Wireless Setup Tool, refer to To Start ScanSnap Wireless Setup Tool.