Troubleshooting
- The Setup Cannot Be Done.
- A Scan Cannot Be Performed with the ScanSnap Even Though the Setup Is Complete.
- You Want to Change the Wireless Access Point.
- The ScanSnap Battery Runs Out Fast.
- When an Error Message Appears During Scanning
- When a Multifeed Is Detected (iX1600/iX1500/iX500)
- Abnormal Noise Is Generated from the ScanSnap during Scanning.
- Vertical Streaks Appear in the Image.
- Some Pages Are Deleted Even Though They Are Not Blank.
- The Computer Cannot Be Connected.
- A Connection Cannot Be Established with the ScanSnap.
- The Password for the Destination Is Unknown.
- Scanning Does Not Start.
- The Application to Send the File to Does Not Appear.
- Preview of the File Cannot Be Displayed.
- You Want to Delete the Serial Numbers Added to the Names of the Files (Android 11 or Later)
- To Start ScanSnap Wireless Setup Tool