About Customer Support and Maintenance

Customer Support

  • Google Drive

    Refer to the Google Drive Help Center or the Google Product Forums.

    This is shown by selecting [Help] in Google Drive.

  • Dropbox

    Refer to the following web page:

    https://www.dropbox.com/contact

  • OneDrive

    Refer to the OneDrive Help or the Microsoft Forum.

    This is shown by selecting [Help] in OneDrive.

  • ScanSnap

    For other inquiries on the ScanSnap, refer to the ScanSnap Support Site.

    https://scansnap.fujitsu.com/g-support/en/

    If your problem cannot be solved after referring to the above web pages, visit the following web page to check the contact information of a suitable Fujitsu office and contact the Fujitsu office.

    https://www.fujitsu.com/global/about/resources/shop/computing/peripheral/scanners/index.html

Suppliers of Consumables/Optional Parts

https://scansnap.fujitsu.com/

Maintenance

Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider for repairs on this product.

For details, refer to the following portal site:

https://www.fujitsu.com/global/about/resources/shop/computing/peripheral/scanners/index.html

ATTENTION

For safety reasons, never attempt repairs by yourself.