About Customer Support and Maintenance

Customer Support

Suppliers of Consumables/Optional Parts

https://www.pfu.ricoh.com/global/scanners/scansnap/

Maintenance

Contact the distributor/dealer where you purchased this product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an inquiry.

For details, refer to the following portal site:

https://www.pfu.ricoh.com/global/scanners/inquiry.html

ATTENTION

For safety reasons, never attempt repairs by yourself.