Did Not Receive an E-mail with a Confirmation Code
- Cause
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The issue may be caused by the following:
The e-mail address specified for the account name is incorrect.
Your mobile device cannot receive e-mails.
Your mobile device is set not to receive e-mails from the domain "@mail.cloud.scansnap.com".
The e-mail has been received but is recognized as spam mail.
- Solution
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Check the following items:
When the e-mail address specified for the account name is incorrect
Go back to the screen for entering an account name and specify the correct e-mail address.
When your mobile device cannot receive e-mails
Change the e-mail setting for your mobile device or use your mobile device in a different location to receive e-mails.
When your mobile device is set not to receive e-mails from the domain "@mail.cloud.scansnap.com"
An e-mail with a confirmation code is sent from the domain "@mail.cloud.scansnap.com". Change your setting to allow e-mails from this domain.
If none of the above applies to you
Check whether the e-mail is in the spam inbox.