A Message Indicating That the Firmware Needs to Be Updated Is Shown
- Cause
For your ScanSnap model, you cannot set up the ScanSnap Cloud application on a mobile device.
- Solution
-
You need to set up the ScanSnap Cloud application on a computer.
Set up the ScanSnap Cloud application following one of the ways below.
-
When ScanSnap Home is used on the computer
In ScanSnap Home, configure the settings to make ScanSnap Cloud available.
After configuring the settings in ScanSnap Home, you can also use the application installed on a mobile device to use the ScanSnap Cloud service and to change the settings.
For details, refer to ScanSnap Help.
-
When ScanSnap Home is not used on the computer
Install the ScanSnap Cloud application for computers on your computer and then perform a setup.
After performing a setup on your computer, you can also use the application installed on a mobile device to use the ScanSnap Cloud service and to change the settings.
The ScanSnap Cloud application for computers can be downloaded from the following Web site:
https://www.scansnapworld.com/scansnapworld/software/scansnapcloud/ (for North America)
https://fcpamarketing.com/scansnapcloud/ (for regions other than North America)
-